We value your privacy. This policy describes how Nousra collects, uses, and protects your information.
1. Information We Collect
Account Information: We collect your email, username, and authentication credentials to create and manage your account.
Usage Data: We collect the content of your conversations, AI generations, and interaction timestamps as this is core to the Service.
Technical Logs: We automatically collect IP addresses, browser types, and access logs for security and troubleshooting.
Payment Information: We do not store full credit card numbers. Payments are processed securely by third-party providers (e.g., Stripe, Paddle).
2. How We Use Your Information
To provide, maintain, and personalize the Service;
To process transactions and manage subscriptions;
To send administrative information (e.g., security alerts, policy updates);
To analyze usage trends (on an anonymized basis) to improve the product.
AI interactions
Your prompts and the tarot responses generated by Nousra are processed in real time so we can guide you on the fly. We do not intentionally link these conversations to your account identity (email, payment info, etc.) or build advertising profiles from them. To keep the system healthy, we may retain limited anonymized snippets in a secure database for troubleshooting and model tuning, then purge them after a reasonable retention window. Because your messages reflect what you choose to share, please avoid including highly sensitive personal details.
Example: AI responses are generated and stored securely, but are not tied to your identity.
3. Data Sharing
We do not sell your personal data. We share data only in these limited circumstances:
Service Providers: With vendors who provide infrastructure (cloud hosting) or payment processing.
Legal Obligations: When required by law or to protect our legal rights and safety.
4. Data Security
Your data is stored on secure cloud infrastructure. While no internet transmission is 100% secure, we implement reasonable industry-standard measures to protect your information.
5. Your Rights (GDPR & International)
Depending on your location, you may have the following rights:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your account and associated data.